1. phone want you to enter the user email id you enter in the play store.
2. you don’t know the email id.
3.Then just don’t worry just follow these steps.
Step 1: First switch off you android phone and then wait for second to switched of it.
Step 2: Then first click Up Volume Key and hold it.
Step 3: At the same time click on home button and hold it. (you have to do step 2 and step 3 at the same time)
Step 4: then press the power button and after is started just release it. and then you can see you enter in the secret android menu you never see it before.
Step 5: just click on home button then you will see the list of repair options provided for you.
press volume up and down buttons to choose the options in the menu (because your touch screen will no work here.)
Step 6: then just go to third option named as DELETE ALL USER DATA.
then it takes some time.
Your phone will be started and the unlock pattern problem is fixed.
Please share your comments and views regarding the above procedure. Happy to assist you!!!!!!.
